Payment Providers Incorrectly Enabled/Disabled

Resolved

Started

Lasted 362h 49m

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Updates

  1. Resolved

    We identified a configuration issue that caused a small selection of banking providers to be incorrectly enabled or disabled for some clients. As a result, some end-users might have been unable to find their usual provider, or conversely, saw providers that were not previously enabled for your client_id. This issue has now been resolved, and all providers have been rectified back to their original state for your client_id. Impact start time: 13/04/2026, 13:00 UTC Impact end time: 28/04/2026, 13:00 UTC Client actions: None

  2. Monitoring

    We identified a configuration issue that caused a small selection of banking providers to be incorrectly enabled or disabled for some clients. As a result, some end-users might have been unable to find their usual provider, or conversely, saw providers that were not previously enabled for your client_id. This issue has now been resolved, and all providers have been rectified back to their original state for your client_id. Impact start time: 13/04/2026, 13:00 UTC Impact end time: 28/04/2026, 13:00 UTC Client actions: None