MMS Delivery Failures From A Subset Of Network Subscribers In Australia To Twilio Australia Phone Numbers

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   about 2 months ago

   Twilio

   Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

2. Identified

   about 2 months ago

   Twilio

   Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

3. Investigating

   about 2 months ago

   Twilio

   Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

4. Investigating

   about 2 months ago

   Twilio

   Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

5. Identified

   about 2 months ago

   Twilio

   Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

6. Investigating

   about 2 months ago

   Twilio

   Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

7. Investigating

   about 2 months ago

   Twilio

   Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

8. Investigating

   about 2 months ago

   Twilio

   Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

9. Investigating

   about 1 month ago

   Twilio

   Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

10. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

11. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

12. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

13. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.

14. Investigating

    about 1 month ago

    Twilio

    We are continuing to investigate this issue.

15. Investigating

    about 1 month ago

    Twilio

    We are continuing to investigate this issue.

16. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

17. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.

18. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

19. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

20. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

21. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

22. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

23. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

24. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

25. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

26. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

27. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

28. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to  Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

29. Investigating

    about 1 month ago

    Twilio

    Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to  Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

30. Investigating

    30 days ago

    Twilio

    Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to  Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

31. Investigating

    29 days ago

    Twilio

    Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to  Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

32. Investigating

    28 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

33. Investigating

    27 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

34. Investigating

    26 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

35. Investigating

    25 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

36. Investigating

    24 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

37. Investigating

    22 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

38. Investigating

    21 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

39. Investigating

    20 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

40. Investigating

    19 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

41. Investigating

    18 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

42. Investigating

    17 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

43. Investigating

    16 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

44. Investigating

    15 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

45. Investigating

    14 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

46. Investigating

    13 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

47. Investigating

    12 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

48. Investigating

    11 days ago

    Twilio

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

49. Investigating

    10 days ago

    Twilio

    Our team continues to investigate MMS delivery issues from a subset of Australian network subscribers to Twilio Australia Phone Numbers. Media within our documented limit (<1MB) is delivering as intended. Media exceeding 1MB is processed on a best-effort basis and may encounter delays, delivery failures, or duplicate messages. We recommend keeping all attachments under 1MB. We will provide another update in 24 hours or as soon as more information becomes available.

50. Investigating

    10 days ago

    Twilio

    Our team continues to investigate MMS delivery issues from a subset of Australian network subscribers to Twilio Australia Phone Numbers. Media within our documented limit (<1MB) is delivering as intended. Media exceeding 1MB is processed on a best-effort basis and may encounter delays, delivery failures, or duplicate messages. We recommend keeping all attachments under 1MB. We will provide another update in 24 hours or as soon as more information becomes available.