Resolved incident

SMS Delivery Delays from Twilio to Verizon United States

Twilio · Minor · Started

Duration
8h 33m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The incident has been resolved and SMS delivery from Twilio to Verizon network subscribers in the United States is operating normally.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Twilio

    Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    Twilio

    Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. Identified

    Twilio

    Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. Monitoring

    Twilio

    We have observed a recovery in SMS delivery from Twilio to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. Resolved

    Twilio

    The incident has been resolved and SMS delivery from Twilio to Verizon network subscribers in the United States is operating normally.