Past incident

Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel

Twilio · Minor · Started

Duration
Unavailable
Severity
Minor
Status
No longer listed as active

Summary

Minor · No longer listed as active

We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Twilio

    Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    Twilio

    Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. Identified

    Twilio

    Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Monitoring

    Twilio

    We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. Monitoring

    Twilio

    We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  6. Monitoring

    Twilio

    We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.