Resolved incident

SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States

Twilio · Minor · Started

Duration
5h 56m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The incident has been resolved and SMS and MMS delivery between Twilio and AT&T network subscribers in the United States are operating normally.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Twilio

    Twilio customers may be experiencing SMS delivery delays between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Investigating

    Twilio

    Twilio customers may be experiencing SMS and MMS delivery delays and delivery failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. Investigating

    Twilio

    Twilio customers may be experiencing SMS delivery delays and delivery failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Identified

    Twilio

    Twilio customers may be experiencing SMS and MMS delivery delays and delivery receipt delays between Twilio and AT&T network in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  5. Monitoring

    Twilio

    We have observed a recovery in SMS and MMS delivery between Twilio and AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. Resolved

    Twilio

    The incident has been resolved and SMS and MMS delivery between Twilio and AT&T network subscribers in the United States are operating normally.