Resolved incident
MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States
Twilio · Minor · Started
- Duration
- 3h 21m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States is operating normally.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Twilio
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Identified
Twilio
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Monitoring
Twilio
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
Twilio
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Resolved
Twilio
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States is operating normally.