Active incident

SMS Delivery Failures from Twilio to South Africa

Twilio · Minor · Started

Duration
Ongoing
Severity
Minor
Status
Monitoring

Summary

Minor · Monitoring

We have observed a recovery in SMS delivery from Twilio to South Africa and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Twilio

    Twilio customers may be experiencing SMS delivery failures from Twilio to South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    Twilio

    Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. Identified

    Twilio

    Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Identified

    Twilio

    Twilio customers may be experiencing SMS delivery failures from Twilio to South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. Monitoring

    Twilio

    We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. Monitoring

    Twilio

    We have observed a recovery in SMS delivery from Twilio to South Africa and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.