SMS Delivery Delays and Failures from Twilio to MTC Namibia

Resolved

Minor impact

Started

Lasted 10h 27m

View official incident ↗

Updates

  1. Resolved

    We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

  2. Identified

    Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  3. Identified

    Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Identified

    Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  5. Investigating

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  6. Investigating

    Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  7. Investigating

    Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.