Resolved incident

Typeform Help Center and Signup pages - degraded

Typeform · Minor · Started

Duration
31m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Typeform

    We have identified errors impacting our Help Center and Signup pages. Users searching the Help Center or trying to Sign up to new accounts may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 742520 | TU-8438

  2. Identified

    Typeform

    We have applied a fix that has resolved the majority of the issues. Now only our Support "Contact Us" form is impacted. We will continue to work on this, and share updates whenever available.

  3. Resolved

    Typeform

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.