Resolved incident

Typeform Builder - Degraded - Builder not loading

Typeform · Critical · Started

Duration
37m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

We are glad to inform you that the fix has been implemented and the incident resolved. If users still experience any issues, they should try refreshing/clearing the cache in their browser. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Typeform

    We have identified errors impacting our Builder. Users Create/Edit form may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 744920 | TU-9021

  2. Identified

    Typeform

    We continue working on resolving the errors impacting our Builder service. As of now, we have identified the root cause for this incident and the fix is being applied now. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.

  3. Resolved

    Typeform

    We are glad to inform you that the fix has been implemented and the incident resolved. If users still experience any issues, they should try refreshing/clearing the cache in their browser. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.