Resolved incident
Typeform Follow-Ups - Unavailable - Follow-Up emails are not received.
Typeform · Major · Started
- Duration
- 1h 42m
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
We are glad to inform you that the fix has been implemented and the incident is resolved. Respondent and Self Follow-Up emails were delayed temporarily and these messages have now been delivered. New Follow-Up messages are being delivered as expected. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.
Event timeline
How this incident unfolded, from the official status page.
Identified
Typeform
We have identified an interruption impacting our Follow-Ups. Users expecting to receive Respondent or Self Follow-Up notifications may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 782867 | TYP-TU-16708
Identified
Typeform
We are working on resolving the issue impacting our Follow-Up notifications with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.
Identified
Typeform
We are working on resolving the issue impacting our Follow-Up notifications with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.
Resolved
Typeform
We are glad to inform you that the fix has been implemented and the incident is resolved. Respondent and Self Follow-Up emails were delayed temporarily and these messages have now been delivered. New Follow-Up messages are being delivered as expected. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.