Resolved incident

Typeform Summary/Reports - Data aggregation delay

Typeform · Minor · Started

Duration
78h 5m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We are glad to inform you that the incident has been resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Typeform

    We have identified an issue impacting our form summary/reports. Users viewing their form summary data/report feature may be impacted. We are working on resolution with high priority. Next update in ~60 minutes or as soon as it's available. REF: ZD 733822 | TU-7627

  2. Identified

    Typeform

    We are continuing to work on a fix for this issue.

  3. Monitoring

    Typeform

    We have applied a fix for this issue and will be monitoring this until resolution. Thanks for your understanding and sorry for any inconvenience this has caused.

  4. Identified

    Typeform

    Following the implementation of a solution for this issue, we are actively monitoring it until a complete resolution is achieved. We appreciate your patience and apologize for any inconvenience this may have caused.

  5. Identified

    Typeform

    The implemented fix is progressing as expected, but there are still around ~10% of responses that need to be processed. We expect this will happen over the following 12–24 hours

  6. Resolved

    Typeform

    We are glad to inform you that the incident has been resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.