Resolved incident

Typeform Results - Users are unable to download results

Typeform · Minor · Started

Duration
1h 1m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Typeform

    We have identified errors impacting our results panel. Users downloading results may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 727341 | RES-4101

  2. Identified

    Typeform

    We continue working on resolving the errors while downloading results. As of now, we have identified the root cause for this incident and the fix is being applied now. We expect this issue to be resolved in a few minutes. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.

  3. Resolved

    Typeform

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.