Resolved incident

Typeform Platform unavailable

Typeform · Critical · Started

Duration
1h 26m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused. REF: INFRA-6404

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Typeform

    We have identified an incident impacting our platform. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: INFRA-6404

  2. Identified

    Typeform

    We continue working on resolving the incident impacting our platform. As of now, we have identified the root cause for this incident and are working on a fix. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.

  3. Identified

    Typeform

    We continue working on resolving the incident impacting our platform. As of now, we have applied a fix for the admin platform and are monitoring it. We continue to work on a fix for opening and submitting forms. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available. REF: INFRA-6404

  4. Monitoring

    Typeform

    We're glad to inform you that a fix has been applied and are seeing improvements across all services. We are monitoring for additional impact. We'll share another update in ~30 minutes or as soon as it's available. REF: INFRA-6404

  5. Resolved

    Typeform

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused. REF: INFRA-6404