Resolved incident

Cloudfare incident - Site degraded

Udemy · Critical · Started

Duration
3h 2m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

The Cloudflare-related impact has been resolved. All systems are functioning as expected, and the incident is now cleared.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Udemy

    Our site is currently experiencing a stability issue - our engineering team is currently working to resolve it. This may impact both Udemy business and Udemy.com Symptoms are resetting passwords and viewing videos on the site.

  2. Identified

    Udemy

    Service disruption. This issue began at 11:48 UTC. Our partner Cloudflare is experiencing a problem that affects logins to Udemy and Udemy Business, password resets, and video playback. You may see errors when trying to sign in or watch content. It's still ongoing, we will share more updates as they come in. Thank you for your patience.

  3. Monitoring

    Udemy

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    Udemy

    The Cloudflare-related impact has been resolved. All systems are functioning as expected, and the incident is now cleared.