Course completion ratio is not updated

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   7 months ago

   Udemy

   We are investigating an issue where learner course progress appears as less than 100% in reports and dashboards, despite the fact that they have already received completion certificates. Our engineering team is currently working to resolve it.

2. Identified

   7 months ago

   Udemy

   The issue has been identified and a fix is being implemented.

3. Monitoring

   7 months ago

   Udemy

   A fix has been implemented and we are monitoring the results.

4. Monitoring

   7 months ago

   Udemy

   We’re seeing gradual recovery in the course completion ratio. We will continue to monitor the results.

5. Resolved

   7 months ago

   Udemy

   This incident has been resolved.