Issue with our Live chat to Support

Resolved

None impact

Started

Lasted 19h 22m

View official incident ↗

Updates

  1. Resolved

    Our live chat has now returned to full functionality. Thank you for your utmost patience.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    Our support team is available via Email only at support@upcloud.com, our live chat remains inaccessible. We thank you for your patience.

  4. Identified

    If you require urgent attention, please reach out to us via email at support@upcloud.com

  5. Identified

    We are currently experiencing issues with our Live chat and emails. We are investigating the issue further and will report back as soon as possible. We thank you for your patience. All UpCloud Services remains fully functional.