Issue with our Live chat to Support

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   about 1 year ago

   UpCloud

   We are currently experiencing issues with our Live chat and emails. We are investigating the issue further and will report back as soon as possible. We thank you for your patience. All UpCloud Services remains fully functional.

2. Identified

   about 1 year ago

   UpCloud

   If you require urgent attention, please reach out to us via email at support@upcloud.com

3. Identified

   about 1 year ago

   UpCloud

   Our support team is available via Email only at support@upcloud.com, our live chat remains inaccessible. We thank you for your patience.

4. Monitoring

   about 1 year ago

   UpCloud

   A fix has been implemented and we are monitoring the results.

5. Resolved

   about 1 year ago

   UpCloud

   Our live chat has now returned to full functionality. Thank you for your utmost patience.