Resolved incident
[FI-HEL2]: EUROPE-1 Managed Object Storage Performance Issues
UpCloud · Minor · Started
- Duration
- 3h 23m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Our team has confirmed the full resolution of the issue affecting our EUROPE-1 Managed Object Storage in our FI-HEL2 data center. All affected services should now be functioning normally. If you continue to experience any further issues, please contact our Support team via Live Chat or email support@upcloud.com Thank you for your patience and we apologize for any inconvenience caused.
Event timeline
How this incident unfolded, from the official status page.
Identified
UpCloud
We have identified an issue causing latency and timeouts when accessing or managing Managed Object Storage in the Europe-1 region. Users may experience temporary timeouts or failure which management operations or to load bucket details. All other Managed Object Storage regions (Europe-2, Europe-3, US-1, APAC-1) are unaffected. If you have any questions or concerns regarding your services, please reach out to our support team via live chat at https://hub.upcloud.com/ or via email: support@upcloud.com
Identified
UpCloud
We are continuing to work on a fix for this issue.
Monitoring
UpCloud
A fix has been implemented and we are monitoring the results.
Resolved
UpCloud
Our team has confirmed the full resolution of the issue affecting our EUROPE-1 Managed Object Storage in our FI-HEL2 data center. All affected services should now be functioning normally. If you continue to experience any further issues, please contact our Support team via Live Chat or email support@upcloud.com Thank you for your patience and we apologize for any inconvenience caused.