[FI-HEL2]: File Storage Issues

Resolved

Minor impact

Started

Lasted 2h 40m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Investigating

    We are investigating a File Storage service backend issue that is affecting some File Storage services in our FI-HEL2 data center. We noticed some unwanted failovers for some File Storage NFS services and as a safety measure we are performing some more failovers to resolve and isolate the remaining issues and return the backend to its normal state. During these additional failovers for some of FI-HEL2 the File Storage NFS services can happen. We are sorry for the inconvenience.