Resolved incident

Managed Load Balancer

UpCloud · None · Started

Duration
3h 40m
Severity
None
Status
Resolved

Summary

None · Resolved

This incident has been resolved. If you have any questions about this, we have our 24/7 support team available via live chat in the control panel or via email at support@upcloud.com.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    UpCloud

    We have identified an issue with our Managed Load Balancer service across all data centres. Our team is actively investigating the root cause and working on a resolution.

  2. Identified

    UpCloud

    We are continuing to work on a fix for this issue. You may experience intermittent issues fetching load balancer details and timeouts accessing the Managed Load Balancer page from the Dashboard. Deployed Managed Load Balancers may have intermittent timeouts as we work on the underlying problem.

  3. Identified

    UpCloud

    We've deployed a fix we believe has resolved the issues with our Managed Load Balancer service. We will continue to monitor the situation closely.

  4. Monitoring

    UpCloud

    The deployed fix has successfully resolved the issues affecting our Managed Load Balancer service. We will continue to closely monitor the service to ensure continued stability.

  5. Resolved

    UpCloud

    This incident has been resolved. If you have any questions about this, we have our 24/7 support team available via live chat in the control panel or via email at support@upcloud.com.