[FI-HEL1]: Backup availability issue

Resolved

Minor impact

Started

Lasted 4h 18m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    We have identified an issue with our Backups nodes in our FI-HEL1 data centre. This issue may cause the Backups to be unavailable at this moment. We are working to restore the services and resolve the situation as soon as possible. Please note that all data is still intact. If you experience any issues, please contact our Support team via Live Chat or email support@upcloud.com We sincerely apologise for any inconvenience this may have caused and appreciate your kind patience and understanding.