[SG-SIN1] Managed Object Storage Issue

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   18 days ago

   UpCloud

   We have identified a service degradation issue affecting Managed Object Storage in our Singapore (SG-SIN1) data center. The issue causes periodic latency spikes and HTTP 503 errors that last 10 to 15 minutes. We have identified the root cause and are actively working to resolve the issue and fully restore service. We apologize for the inconvenience and will provide further updates as soon as possible. If you have any questions, please contact our support team via live chat or email support@upcloud.com

2. Monitoring

   17 days ago

   UpCloud

   We have identified the root cause of the service degradation affecting Managed Object Storage in our Singapore (SG-SIN1) data center and have deployed a fix. We currently monitoring the system to ensure long-term stability. Thank you for your patience, and we apologize for any inconvenience caused. If you experience any issues, please contact our support team via live chat or at support@upcloud.com.

3. Resolved

   11 days ago

   UpCloud

   This incident has been resolved.