Resolved incident
Temporary Database Routing Issue
Upstash · Minor · Started
- Duration
- < 1m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Impact: A subset of clients connecting through the eu-central-1 region experienced increased error rates and timeouts when accessing certain databases. Clients in us-west-2 were also briefly affected. The issue was limited in scope and did not impact other regions. Root Cause: During an ongoing migration to improve database routing reliability, a configuration step was applied inconsistently across regions. Resolution: Our monitoring alerted us within minutes, and the migration was promptly rolled back for the affected regions. Service definitions were restored, and normal database connectivity resumed by 15:08 UTC. Next Steps: We are reviewing our migration process to ensure consistency across all regions and adding additional safeguards to prevent similar issues in the future.
Event timeline
How this incident unfolded, from the official status page.
Resolved
Upstash
Impact: A subset of clients connecting through the eu-central-1 region experienced increased error rates and timeouts when accessing certain databases. Clients in us-west-2 were also briefly affected. The issue was limited in scope and did not impact other regions. Root Cause: During an ongoing migration to improve database routing reliability, a configuration step was applied inconsistently across regions. Resolution: Our monitoring alerted us within minutes, and the migration was promptly rolled back for the affected regions. Service definitions were restored, and normal database connectivity resumed by 15:08 UTC. Next Steps: We are reviewing our migration process to ensure consistency across all regions and adding additional safeguards to prevent similar issues in the future.