Resolved incident
Upstash Redis – intermittent connection issues in some regions
Upstash · Major · Started
- Duration
- 1h 44m
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
Earlier today, unexpected load on our proxies caused intermittent connection issues for Upstash Redis in the following regions: us-east-1, us-west-1, ap-southeast-2, and ap-south-1. During this period, some clients may have seen connection timeouts or elevated error rates when reaching their databases. Our team identified the issue quickly and applied workarounds to relieve pressure on the affected proxies. Connection health has since been restored and we've been monitoring the regions to confirm everything is stable. All systems are now operating normally. We appreciate your patience and apologize for any disruption this may have caused.
Event timeline
How this incident unfolded, from the official status page.
Monitoring
Upstash
We identified intermittent connection issues affecting some regions. Fix is being deployed. We'll update the list of affected regions shortly.
Identified
Upstash
The issue has been identified and a fix is being implemented.
Monitoring
Upstash
A fix has been implemented and we are monitoring.
Resolved
Upstash
Earlier today, unexpected load on our proxies caused intermittent connection issues for Upstash Redis in the following regions: us-east-1, us-west-1, ap-southeast-2, and ap-south-1. During this period, some clients may have seen connection timeouts or elevated error rates when reaching their databases. Our team identified the issue quickly and applied workarounds to relieve pressure on the affected proxies. Connection health has since been restored and we've been monitoring the regions to confirm everything is stable. All systems are now operating normally. We appreciate your patience and apologize for any disruption this may have caused.