Resolved incident

Connectivity Issues in us-east-1

Upstash · Minor · Started

Duration
< 1m
Severity
Minor
Status
Postmortem

Summary

Minor · Postmortem

Between 12:37 UTC and 12:50 UTC, an overload in the connection proxying system resulted in instability for a subset of databases. The root cause was identified as a misconfiguration in the routing rules, which caused certain requests to experience timeouts during the initial phase of a gradual deployment. Upon detection, the deployment was immediately rolled back, restoring normal service. We are reviewing our deployment and configuration validation processes to prevent similar issues in the future.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Upstash

    Between 12:37 UTC and 12:50 UTC, an overload in the connection proxying system resulted in instability for a subset of databases. The root cause was identified as a misconfiguration in the routing rules, which caused certain requests to experience timeouts during the initial phase of a gradual deployment. Upon detection, the deployment was immediately rolled back, restoring normal service. We are reviewing our deployment and configuration validation processes to prevent similar issues in the future.

  2. Postmortem

    Upstash

    Between 12:37 UTC and 12:50 UTC, an overload in the connection proxying system resulted in instability for a subset of databases. The root cause was identified as a misconfiguration in the routing rules, which caused certain requests to experience timeouts during the initial phase of a gradual deployment. Upon detection, the deployment was immediately rolled back, restoring normal service. We are reviewing our deployment and configuration validation processes to prevent similar issues in the future.