New Database Creation Failing Due to Upstream Provider Issue

Resolved

None impact

Started

Lasted 32m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    Upstream issue resolved — new database creation is working again. We're monitoring to confirm full recovery.

  3. Investigating

    New database provisioning is currently failing due to an ongoing upstream provider issue affecting DNS. Existing databases and connections are unaffected — only the creation flow is impacted. We're monitoring the situation and will update once the upstream issue is resolved.