Resolved incident

Email Provider Incident

UserVoice · Major · Started

Duration
3h 28m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    UserVoice

    Our primary application e-mail provider (Mailgun) is currently experiencing a partial outage. This is causing delays in the processing of incoming and outbound UserVoice application emails. Emails are being cached and should not be lost with this incident.

  2. Monitoring

    UserVoice

    Provider has recovered, and we are monitoring to ensure stability.

  3. Resolved

    UserVoice

    This incident has been resolved.