Updates
Resolved
The cause was identified and the issue has been resolved. Issue: The email template configured for these types of notification emails had an error during editing. Fix: The template has been reverted back to a working version.
Investigating
The following notification emails are affected (Legacy HelpDesk/Ticketing features are not impacted): - New Comment - Supporter Message - Feature Update - Suggestion AutoResponse - Public Status Update - Internal Status Update - Discovery Account Create - Validation Account Create - Validation Invitation - One:One Comms - Outreach The provider we use to send these emails is currently investigating the issue.