Resolved incident

Site-wide 502 Errors

UserVoice · Critical · Started

Duration
1h 16m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

All services have been confirmed to be performing as expected.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    UserVoice

    We are observing issues related to availability of our services. It appears to be due to a Network Issue with our CDN provider CloudFlare. Affected users are reporting both timeouts and 502 Error Pages when attempting to use the service. CloudFlare and UserVoice Engineers are both investigating to mitigate and resolve. https://www.cloudflarestatus.com/

  2. Identified

    UserVoice

    We are continuing to work on a fix for this issue.

  3. Monitoring

    UserVoice

    Cloudflare has implemented a fix for the issue, and we are monitoring to ensure all services have been restored.

  4. Resolved

    UserVoice

    All services have been confirmed to be performing as expected.