Portal Outage

Resolved

Critical impact

Started

Lasted 1h 11m

View official incident ↗

Updates

  1. Resolved

    A security hardening aspect of our cluster infrastructure inadvertently prevented a healthy restart of our load-balancing services. This caused a propogation failure that prevented traffic from being served. We have resolved the issue and are investigating additional testing resources to verify it can't reoccur.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Investigating

    We are currently investigating this issue.