Resolved incident

Portal Outage

UserVoice · Critical · Started

Duration
1h 11m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

A security hardening aspect of our cluster infrastructure inadvertently prevented a healthy restart of our load-balancing services. This caused a propogation failure that prevented traffic from being served. We have resolved the issue and are investigating additional testing resources to verify it can't reoccur.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    UserVoice

    We are currently investigating this issue.

  2. Monitoring

    UserVoice

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    UserVoice

    A security hardening aspect of our cluster infrastructure inadvertently prevented a healthy restart of our load-balancing services. This caused a propogation failure that prevented traffic from being served. We have resolved the issue and are investigating additional testing resources to verify it can't reoccur.