Resolved incident

Delayed Email Delivery

UserVoice · Minor · Started

Duration
4h 3m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Our provider has resolved their issues and all backlogged emails have been delivered.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    UserVoice

    Our email provider extensively uses AWS for their infastructure. Beginning earlier today, AWS started experiencing intermittent errors https://status.aws.amazon.com/ that are causing delays in the delivery of our Feedback related emails. Helpdesk emails appear not to be affected by this issue.

  2. Resolved

    UserVoice

    Our provider has resolved their issues and all backlogged emails have been delivered.