Profile Creation Via Email & Password Outage

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   over 1 year ago

   UserVoice

   When creating a profile with Email & Password auth option, after receiving the verification email, when users click 'create account', the application loads continuously. We've identified the request to our email verification provider, Magic.link, is hanging and not responding. We're continuing to investigate the issue.

2. Investigating

   over 1 year ago

   UserVoice

   Thanks for your patience while we continue to investigate.

3. Monitoring

   over 1 year ago

   UserVoice

   A fix has been implemented and we're monitoring. Please let us know if you continue to experience issues.

4. Resolved

   over 1 year ago

   UserVoice

   This incident has been resolved.