Resolved incident

DNS Failure Causing Site Availability Issues

UserVoice · Critical · Started

Duration
3h 34m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

Cloudflare believes a bad router announcement caused massive backend failures on their system. This caused DNS to fail for multiple regions (explicitly North America). The issue has been fully resolved and tested.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    UserVoice

    Our DNS and DDoS provider, CloudFlare is having a significant issue right now that is impacting our site availability. We are working with them to try and mitigate/resolve the issue.

  2. Monitoring

    UserVoice

    CloudFlare appears to have restored service, resolving our downstream issues.

  3. Resolved

    UserVoice

    Cloudflare believes a bad router announcement caused massive backend failures on their system. This caused DNS to fail for multiple regions (explicitly North America). The issue has been fully resolved and tested.