Resolved incident

Fetch Issues in Rippling Integration

Vanta · Minor · Started

Duration
221h 33m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Vanta

    We have observed an issue with fetches regarding the Rippling integration. This affects fetches for computers and background checks. Our team is actively investigating and will provide updates when possible.

  2. Investigating

    Vanta

    We are continuing to investigate this issue.

  3. Investigating

    Vanta

    We are continuing to investigate this issue.

  4. Investigating

    Vanta

    We are currently investigating with Rippling's engineering team and actively looking into this issue. Customers who have the Rippling integration connected may start observing fetching errors. No customer action is required on the errors at this point in time.

  5. Monitoring

    Vanta

    The issue has been remediated and new Rippling fetches have been observed to be successful. We are continuing to monitor the fix for now.

  6. Resolved

    Vanta

    This incident has been resolved.