Pages missing in nav for customers

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   9 months ago

   Vanta

   We have identified an issue where the Access tab is missing from the core navigation. In addition, some MSP customers are only seeing the `/integrations` page. We have a fix for the Access tab issue and are still trying to find cause for the MSP Integrations problem Our team is investigating the root cause and will provide an update as soon as possible.

2. Identified

   9 months ago

   Vanta

   Core customers can still access the access page by searching Access - Accounts (https://app.vanta.com/c/{customer}/access/accounts), or if there is a failed test you can click the Access Page hyperlink, and we're working to restore it to nav.

3. Monitoring

   9 months ago

   Vanta

   Earlier today, a system synchronization mistakenly removed features for a small number of MSP customer accounts. We have restored access to these accounts and are working to resolve the data discrepancy.

4. Monitoring

   9 months ago

   Vanta

   We are continuing to monitor for any further issues.

5. Resolved

   9 months ago

   Vanta

   This incident has been resolved.