Resolved incident

Policy evidence may appear unmapped from some controls

Vanta · Minor · Started

Duration
22h 18m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved and data has been restored for impacted customers across all regions.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Vanta

    We have identified an issue in which some customers may experience policy evidence appearing as missing from associated controls in in-progress or future audits. The underlying policy data has not been deleted and remains accessible within the Vanta product. However, the linkage between the policy evidence and its associated control (and therefore the audit workflow) was disrupted, causing the evidence to not surface in audit views as expected. Our team is actively working to restore the affected mappings and fully recover the audit evidence.

  2. Identified

    Vanta

    We are continuing to restore data for impacted customers. Full resolution is expected in the next 2-3 hours. We will provide updates as we near full restoration.

  3. Resolved

    Vanta

    This incident has been resolved and data has been restored for impacted customers across all regions.