Resolved incident

Vanta web app loading issues (US region)

Vanta · Critical · Started

Duration
7h 1m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

The Vanta web app is now stable in all regions.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Vanta

    The Vanta web app is failing to load for a large number of users in the US region. The engineering team is investigating.

  2. Identified

    Vanta

    We are experiencing degradation from the major outage affecting Amazon Web Services (AWS) in the US-East-1 region. Customer domains hosted in the US region remain degraded and are experiencing slowness and errors across the platform. Our team is working closely with AWS and continuing efforts to stabilize the platform, but we expect customers to continue seeing periods of elevated latency and increased error rates until services are fully restored.

  3. Monitoring

    Vanta

    AWS recovery efforts are still ongoing for the US-East-1 region outage. Our team is still working with AWS and will provide updates as recovery efforts progress. Customers may continue to see periods of elevated latency and occasional errors until services are fully restored.

  4. Resolved

    Vanta

    The Vanta web app is now stable in all regions.