Resolved incident

[Resolved] Vapi Chat service disruption

Vapi · Unknown · Started

Duration
< 1m
Severity
Unknown
Status
Resolved

Summary

Resolved

On Sunday, September 13, 2026, from 8:24 a.m. to 10:55 a.m. Pacific Time, Vapi Chat experienced a service disruption on both daily and weekly channels. During this period, requests to `/session` and `/session/{id}` timed out or returned HTTP 504 (Gateway Timeout) and 500 (Internal Server Error) responses, affecting chat session creation, retrieval, and management. Service was restored at 10:55 a.m. Pacific Time. All other services, including voice calls, were unaffected on both channels.

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Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Vapi

    On Sunday, September 13, 2026, from 8:24 a.m. to 10:55 a.m. Pacific Time, Vapi Chat experienced a service disruption on both daily and weekly channels. During this period, requests to `/session` and `/session/{id}` timed out or returned HTTP 504 (Gateway Timeout) and 500 (Internal Server Error) responses, affecting chat session creation, retrieval, and management. Service was restored at 10:55 a.m. Pacific Time. All other services, including voice calls, were unaffected on both channels.