New Vapi Phone Number creation degraded

Event timeline

How this incident unfolded, from the official status page.

1. Resolved

   about 1 month ago

   Vapi

   New number provisioning has been restored as of 3:00 AM PT today. Creating Vapi phone numbers is working normally again. Thank you for your patience.

2. Unknown

   about 1 month ago

   Vapi

   No change - we are still awaiting confirmation from our upstream provider to restore new number provisioning. Creating new Vapi phone numbers remains unavailable; existing numbers and imported numbers are unaffected. We will post another update as soon as we have news.

3. Unknown

   about 1 month ago

   Vapi

   We are currently working with our upstream provider to restore new number provisioning. Creating new Vapi phone numbers remains unavailable; existing numbers and imported numbers are unaffected. Next update within the hour or as soon as provisioning is restored.

4. Unknown

   about 1 month ago

   Vapi

   The team has identified the cause and are actively working on a fix. Creating new Vapi phone numbers remains unavailable; while existing numbers and imported numbers are unaffected.

5. Unknown

   about 1 month ago

   Vapi

   We're aware of an issue provisioning new Vapi phone numbers - the team is actively looking into it. Calls to existing numbers and importing numbers from other providers are NOT impacted.