Resolved incident

Reactive maintenance on SIP outbound dialing infrastructure, US region

Vapi · Maintenance · Started

Duration
32m
Severity
Maintenance
Status
Resolved

Summary

Maintenance · Resolved

Maintenance ended

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Unknown

    Vapi

    Maintenance ended

  2. Unknown

    Vapi

    Maintenance was successfully complete. We verified that all servers are operating normally.

  3. Unknown

    Vapi

    This maintenance period is a reactive patch, as our SIP infrastructure provider will upgrade the web server/API that controls outbound dialing to remediate the root cause of today's incident. Inbound calls are not affected. When: Tuesday, October 6, 21:00–21:15 PT (04:00–04:00 UTC, Oct 7) What to expect: This work is not expected to be customer-impacting or noticeable. Outbound calls may briefly stall during the window; any impact should last less than 15 minutes. Action needed: None