Resolved incident

Reactive maintenance on SIP outbound dialing infrastructure, US region

Vapi · Maintenance · Started

Duration
15m
Severity
Maintenance
Status
Resolved

Summary

Maintenance · Resolved

Maintenance ended

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Unknown

    Vapi

    Maintenance ended

  2. Unknown

    Vapi

    Upgrade was successful. The API was unavailable for approximately one minute and is successfully sending outbound calls. Will continue to monitor health for the next 2 hours.

  3. Unknown

    Vapi

    What is affected: Outbound calling When: Tonight, Friday, October 9, 21:00–21:15 PT (04:00–04:15 UTC, October 10). What to expect: Non-Campaign Outbound calls may briefly stall or fail to connect during the patch over a 5-10 minute period. We will validate the remainder of the window to confirm calls connect normally, and update this page when connectivity returns and maintenance is complete. Action needed: None.