Resolved incident

Emergency maintenance on SIP outbound dialing infrastructure, US region

Vapi · Maintenance · Started

Duration
26m
Severity
Maintenance
Status
Resolved

Summary

Maintenance · Resolved

Maintenance ended

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Unknown

    Vapi

    Maintenance ended

  2. Unknown

    Vapi

    Outbound API server upgrade was successful. Outbound call is operational. We will continue to monitor for the next 2 hours.

  3. Unknown

    Vapi

    We will be upgrading the API server related to outbound calling. Outbound calling will be unavailable for approximately 30 minutes for new outbound call requests. We will validate for the remainder of the window to confirm calls are connecting normally, and update this page when connectivity returns and maintenance is complete.