Partial disruption of Observability, Analytics, Firewall, Usage, and Login in Dashboard

Resolved

Minor impact

Started

Lasted 6h 55m

View official incident ↗

Updates

  1. Resolved

    Services have recovered. We are still working to ingest missing observability data during this period.

  2. Monitoring

    Services have recovered. We are still working to ingest missing observability data during this period.

  3. Monitoring

    Login with TOTP has completely recovered. We are still working to ingest missing observability data during this period. We will share more information as it becomes available.

  4. Monitoring

    We are continuing to monitor for any further issues.

  5. Monitoring

    We have implemented a fix for the disruption, and services have started to recover. We will share more information as it becomes available.

  6. Investigating

    We are also investigating an issue where some customers may be unable to sign in to Dashboard with time-based one-time passwords (TOTP). We will share updates as they become available.

  7. Investigating

    We are continuing to investigate this issue. We will share updates as they become available.

  8. Investigating

    We are investigating a partial disruption to Observability, Web Analytics, Speed Insights, Firewall, and Usage in Dashboard. We will share updates as they become available.