Timeouts loading charts and observability data in Dashboard

Resolved

Major impact

Started

Lasted 45m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    The team identified the source of the issue and a fix has been implemented. We are starting to see recovery. Charts and observability data should be loading again for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. We continue to monitor.

  3. Investigating

    We are currently investigating timeouts loading observability data for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. This impacts charts in the Dashboard.