Resolved incident
Recorded videos are stuck uploading
Vimeo · Major · Started
- Duration
- 14m
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
Unfortunately, we determined that failed uploads from recordings cannot be recovered, and we recommend deleting these videos from your library, and re-recording the video. We apologize for the inconvenience.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Vimeo
We are currently investigating this issue.
Identified
Vimeo
We detected and fixed an issue with recorded videos, where the upload would fail after the recording finished. These videos will appear in your library, stuck in the "Upload pending" state. As of approx. 4:30pm Eastern, all new recordings are uploading successfully. We are currently investigating the backlog of failed uploads.
Resolved
Vimeo
Unfortunately, we determined that failed uploads from recordings cannot be recovered, and we recommend deleting these videos from your library, and re-recording the video. We apologize for the inconvenience.