Some Videos Are Stuck Processing/Optimizing

Resolved

Minor impact

Started

Lasted 6h 57m

View official incident ↗

Updates

  1. Resolved

    Videos have been recovered from the affected time range. Systems to continue to operate normally.

  2. Monitoring

    Vimeo Engineers continue to work on recovering uploads that are stuck optimizing from an earlier partial outage.

  3. Monitoring

    From 4:12am EDT to 11:42 am EDT some uploads might have gotten stuck in processing/optimizing. Engineers are currently recovering those videos, but the system is back to normal at this time.