Resolved incident

Delays in Processing Uploads

Vimeo · Minor · Started

Duration
5h 41m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We have recovered the affected videos and systems are operating normally.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Vimeo

    We are currently investigating an issue with processing uploads.

  2. Monitoring

    Vimeo

    We have implemented a fix, though any uploads between 2:56 EDT and 12:21 EDT that are still processing may take additional time to recover.

  3. Investigating

    Vimeo

    We're investigating an issue where uploads are delayed.

  4. Monitoring

    Vimeo

    Upload processing has been restored but there are some residual delays while we process the backlog.

  5. Monitoring

    Vimeo

    Impacted uploads from earlier have completed processing but are resulting in a player error as we continue to recover those.

  6. Monitoring

    Vimeo

    Our team continues to work on recovering some videos that were uploaded between 2:56 EDT and 12:21 EDT that are experiencing a playback error. New Uploads after that period are unaffected.

  7. Resolved

    Vimeo

    We have recovered the affected videos and systems are operating normally.