Past incident

Delays processing new video uploads

Vimeo · Major · Started

Duration
Unavailable
Severity
Major
Status
No longer listed as active

Summary

Major · No longer listed as active

Video processing has caught up and processing times are back to normal. Videos that were delayed have finished processing or will finish shortly. We're monitoring to make sure everything stays stable.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Vimeo

    We're investigating delays in processing newly uploaded videos. Uploads may stay in "Upload pending" or "Preparing optimization" longer than usual.

  2. Identified

    Vimeo

    The issue has been identified and a fix is being implemented.

  3. Identified

    Vimeo

    We've identified the cause of delayed video processing. Uploads are completing but taking longer than usual to finish processing, and some videos may show "Upload pending" or "Preparing optimization" for an extended time. A fix is in place and the backlog is clearing.

  4. Monitoring

    Vimeo

    Video processing has caught up and processing times are back to normal. Videos that were delayed have finished processing or will finish shortly. We're monitoring to make sure everything stays stable.