Issue with Vimeo on Demand analytics (subscriptions) and billing.

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   over 1 year ago

   Vimeo

   We are currently investigating the issue.

2. Investigating

   over 1 year ago

   Vimeo

   We are continuing to investigate this issue. Single promo codes are now working. We are actively working on batch promo codes and VIP access codes.

3. Monitoring

   over 1 year ago

   Vimeo

   Promotions - Single promo codes and batch promo codes are now functional, though we are aware that some users may still be experiencing issues. We are continuing to monitor the situation closely to ensure full stability for all sellers. We are also progressing on VIP access codes. Analytics - Active subscriber counts are now visible. We are actively investigating additional issues with subscriber analytics.

4. Resolved

   over 1 year ago

   Vimeo

   This incident has been resolved.