Degraded Video Analytics data freshness

Resolved

Minor impact

Started

Lasted 553h 43m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Investigating

    Processing of all new video analytics data has been restored as of September 24th, 12:00 PM EDT. We are now processing the backlog of data from September 18th to September 24th. All data is safe and will be made available once the backlog is cleared.

  3. Investigating

    Current Status: detected Current Action: We have identified a delay in processing non-live video analytics. No data has been lost, and all analytics will be fully updated once processing completes.

  4. Investigating

    We are currently investigating this issue.